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Customer Feedback


We love getting feedback. Here are some of the great things our customers say to us!

Feel free to contact us

Hi, I wanted to thank you for your super fast service! It was wonderful to know my purchase had already been processed when I checked my emails the next morning. Brilliant! Thanks again :-)
Fiona, Wellington - Feb 2014 
All arrived safely today-thanks for a great service!
Sally, Nelson - Dec 2014
Thanks for the amazing service, will definitely be back. Have a lovely Xmas
Mary, Auckland - Dec 2014
I couldn't see a place for feedback but thank you for your website it was very helpful and the free wrapping paper was very cool even having a chocolate attached very special thank you! (:
Hazlitt, Ashburton - Dec 2014
Thanks so much for your awesome service, we just tried the hottest sauce and there are tears
Jeff, Auckland - Nov 2014
Our order has arrived thank you. Just wanted to tell you that your service and response time has been great. The shipment status update was also reassuring. So well done. We will certainly keep you in mind for future orders.
Nicole, Auckland - Oct 2014

Amazing service there Martin.  I will be sure to recommend you guys.
Kellie, Auckland - Sep 2014
I am just writing to thank you for delivering my order to our friends in Auckland in really good time. We have just spoken on Skype and they were very impressed with the wrapping,  the card and the delivery, which even had a chocolate in it. Thank you very much and I will definitely use your company again for all my NZ needs.
Laurie, Devon,UK - Sep 2014
"I don't think I have received such great service ever and someone who was willing to go more than the extra mile to ensure I received my parcel in time. This was the first time I had used this website, and it certainly won't be the last. Exceptional kiwi service. Thank you so much."
Anj, Auckland - Sep 2014

"Thank you so much for the quick delivery and fantastic customer service. This is the first time I have ever used this website and will not be the last!!
Thank you SO much"
Nicole, Auckland - Sep 2014
"I just wanted to say thank you for the prompt service, I received my order today :-)"
Susan, Whangaparaoa - Sep 2014
"Thanks so much for your prompt and VERY helpful service when it was my problem in the first instance.
The book went down a treat - thanks again!!"
Robyn, Napier - Jun 2014
"fantastic customer service:)"
Georgia, Auckland - Jun 2014

"Thank you for a wonderful response, my son loves his gift which means I can use your site again......................"
Karen, Gold Coast QLD - May 2014

"Thank you sooo much! Great service and much appreciated."
Phil, Sydney NSW - May 2014
"I never bother with feedback, but your service was so exceptional that I thought I should this time :)  and then I couldn’t find a feedback button so I thought I’d email :)
Truly great service! - fast response to email queries, easy checkout, fast delivery, careful packaging and great gift wrapping. Thanks so much! you made what could have been a very stressful 72hours, pain-free. Highly recommend this site to anyone and everyone - Man or not! :D"
Amy, Palmerston North - May 2014

"Thank you so much for the speedy and efficient service..I will definitely use your company again..lovin the rabbit wine aerator!"
Kerryann, Napier - April 2014

"Thanks very much. Excellent service as always!!"
Susan, Auckland - Mar 2014

"Thanks Martin, that is fantastic service if ever I came across it!"
Kendal, Auckland - Dec 2013

"I just want to thank you for the amazingly quick delivery.  I couldn't believe it when the courier arrived this morning!"
Nicola, Napier - Dec 2013

"Great service by the way. The goods just arrived wow I'm impressed so easy and no queuing!
Picked your card up at the food show and very glad I kept it. Best of luck with the business moving forward and keep the original ideas flowing."
Judi, Auckland - Dec 2013

"Thank you. Package received and your service is great. All delivered within 24 Hours. Well done"
Bill, Taupo - Dec 2013

"I just wanted to email you to let you know how incredibly stoked I am with the service I had from you. My package arrived this morning, about 12 hours after I order the items! That's the quickest turn around I have ever had with online shopping so you should be really proud of yourselves for that!
Thanks so much again"
Kerryn, Tauranga - Nov 2013
"Thank you so much for your prompt service! I only ordered yesterday afternoon and could not believe it when I got home from work today and my parcel was here!! What great service - I shall highly recommend you! Thanks"
Yvonne, Auckland - Nov 2013

"Just wanted to send you a quick note following a recent order for the clock and man cave book, I have got these for my husband for our 2nd anniversary, they are absolutely awesome! Thank you so much, they are even better than what they look on the website, really made up with them, thank you."
Steph, Waikato - Oct 2013

"Hi Guys, love the site!"
Sam, Perth WA - Oct 2013

"Hey Martin, arrived this morning super impressed with the delivery times."
Rhys, Masterton - Oct 2013

"Hi, just a note to say wow what great service, the bowl arrived 9 am this morning and is just as good in person as it looked online. will definitely shop with you again, Xmas coming up!!"
Vanessa, Hastings - Oct 2013

"Fantastic thank you, just put through the order now. So glad I found your website. Boys are so hard to buy for and your shop has such cool stuff. Will be back for some more shopping for the next hard to buy for boy!"
Cathy, Christchurch - Aug 2013

"THANK YOU! Finally a website with decent man presents."
Toni, Taranaki - Aug 2013

"Wow, wow, wow!  Ordered 7pm Sunday and delivered 4.30 Monday.  Great service thanks!"
Hady, Auckland - Aug 2013
"I have to say – your website is awesome.  Love the brand completely!"
Kathryn, Auckland - Aug 2013

"Great service to get this to me one day after ordering - thanks a lot, will spread the word about your site!" 
June, Auckland - Aug 2013

"Hi Martin, all sorted and I have just placed my order with you once again. Thanks heaps for sorting that and I am so glad that I can get this over here now rather than my brother in-law getting it in Auz. Bloody marvellous lol" 
Mary, New Plymouth - July 2013

"just wanted to say thanks for the speediness of your service. I was very impressed to receive the goods the very next morning upon placing my order.  Will definitely order through you again and recommend your website to others."
Jeneene, Tauranga - July 2013

"Many thanks the parcel arrived yesterday well packaged and in marvellous time. It was great to do business with you."
Deborah, Christchurch - May 2013

"Ordered on Friday morning, delivered on Friday afternoon! You guys are amazing. Thanks"
Anna, Auckland - May 2013

"Received parcel yesterday, thank you so much for your prompt delivery.  My husband will have a nice wee surprise on his birthday.  Great website, will be sure to spread the word to friends."
Suzy, Christchurch - May 2013

"Thanks so much for your time and help, it's greatly appreciated. I look forward to ordering from you guys again!!!"
Brandi, Kapiti - Feb 2013

"Thank you very much.  This is the first time I have used Man Bits and I will definitely be recommending to my friends - excellent service!"      
Tinaka, London, UK - Jan 2013


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